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LINE + LINE Privacy Policy

 

 

Effective from 8th Jan 2023

 

LINE + LINE values and respects the privacy of its clients and website users.

This Privacy Policy describes how personal information is collected, used, and shared when you visit www.lineandline.co.uk (the “Site”) or use our services (the “Services”).

 

What personal information we collect

 

  • Identity Data: including your title, first, middle and last names;

  • Professional Data: including your job title and company name;

  • Contact Data: including your email address, postal address, telephone number;

  • Financial Data: including any bank account details, credit / debit card numbers and billing addresses in order to process payments;

  • Communications Data: including communications preferences;

  • Services Data: including records of services provided or purchased;

  • Usage, Profile & Technical Data: including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, device type, operating system, browser plug-in types and versions, geographical location and time zone, when used to connect to the Site. Data is also collected on your interactions with the Site, including pages you visit, referral source, duration of visits, searches and cursor / keyboard interactions. Please see the Cookie Policy for further details of how cookies are used on the Site.

  • Security Data: including CCTV footage and logbook records on visiting any company premises;

  • Other Data: Any other personal information you may provide to us.

 

How we collect your personal information

 

We will collect personal data in the following situations:

  • When you communicate with our team using the Site, email, postal mail, on the phone , social media, or in person;

  • When you / your company provides services to us;

  • When you / your company uses our Services;

  • When you visit the Site or our company premises.

 

How we use your personal information

 

  • To provide and operate the Site and Services, in order to conduct our business and pursue legitimate interests;

  • To provide our Site users with customer assistance and technical support;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services (eg. assess the effectiveness of advertising or marketing campaigns);

  • To comply with legal and regulatory obligations (eg. due diligence processes).

 

How we share, disclose, store & protect your personal information

 

In providing our Services we may share your personal information with external companies, including:

  • Shipping companies

  • Accountants & and any associated account management software

  • Solicitors

  • Legal & regulatory authorities

 

lineandline.co.uk is hosted by the wix.com platform. Wix.com provides us with the online platform that allows us to make our services available to you. Your data may be stored through wix.com's data storage, databases and the general wix.com applications. Wix.com stores data on secure services protected by a firewall; further information on how wix.com use your data can be found at https://www.wix.com/about/privacy.

 

All direct payment gateways offered by wix.com and used by our company adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We also use Google Analytics to assess how users interact with the Site - https://policies.google.com/privacy. You can opt out of Google Analytics here - https://tools.google.com/dlpage/gaoptout.

 

How long we keep your personal information

 

Personal data is kept for as long as it is needed in order to fulfil the purpose it was collected for, taking into account legal and regulatory obligations.

 

Your rights regarding your personal information

 

If you would like to access, correct, amend or delete any personal information we have about you, please contact us at info@lineandline.co.uk or send us postal mail to ONE+ HEALTH LTD, Fox House, 44 High Street, Cobham KT11 3EB.

 

Policy updates

 

We reserve the right to modify this privacy policy from time to time, so please review this policy frequently.

 

Useful contacts

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LINE + LINE

Fox House

44 High Street

Cobham

KT11 3EB

 

info@lineandline.co.uk

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